1.On arrival this morning a lovely member of staff met us and then we met the manager. They were very friendly, very well informed about the resident and very caring. There is a very warm welcoming atmosphere and fantastic cup of coffee.
2.Made to feel welcome and had tea made for us, thanks.
3.Great place to work – nice to visit a ‘happy’ residential home.
4.Visited to assess for Falls Awareness and Prevention by staff. No concerns as staff fully aware of all aspects of patient care. Have no concerns around recommending this home for care.
5.First visit to the home having worked with the older adults home intensive treatment team for over 2 months, this home provides the highest standard of care.
6.I am writing to you to commend you on the wonderful staff at Stuart House who looked after Mum so well. They are always kindness itself and there is a wonderful atmosphere in the house.
7.I can do nothing but heap praise for the care and consideration shown to my Mum and the residents of Stuart House. Thank you all so much
8.Thank you very much to all the staff, for all you have done.
9.Thank you for the hospitality you showed towards me when I visited the home.
10.Many thanks for all the extra special care and attention you have given my mother. You are all doing an excellent job and thank you for the hospitality.
11.We are so grateful for your kindness, care and compassion. Our heartfelt thanks to you all.
12.A home with a hug.
13. My father was a resident in this Care Home (Stuart House of Hornsea) albeit for a very short time. However, he was cared for exceedingly well by all the staff. He was a very frail sick man of 94 and all his needs were met. The Home is immaculate and very clean and the staff were always there for any resident in difficulty. I would certainly recommend this Home.